Disability support in Melbourne

Support workers who care and actually listen to your needs

Adults’ support work

Kids’ support work

NDIS Consulting

Training

A woman in a wheelchair sits at a table with a laptop and gazes out the window

You’ve heard (and seen) it all before

Every support business says they care about you and listen to what you need. But do they?

You’ve lost count of the times you’ve told a support worker little things like not to put the good knives in the dishwasher.

Or when you’ve come home from a busy day at work to find a mess in the kitchen. Yes, they made lunch for your loved one, but did they clean up? Nope.

Or when you find your kid’s dirty clothes on the floor after the support worker has put them in their PJs and tucked them in for the night. You think, “How hard is it to put them in the washing basket?!”.

You’ve got enough going on in your life — you don’t want to hold your support worker’s hand, too.

These little things matter to us.

YOU matter to us.

You want someone to treat you with kindness, and that’s exactly what we do.

A support worker assists a young disabled man with eating

Caring for your family members
like they’re our own

We work with families of children and adults with disabilities to help everyone in the family thrive. Whether your kids are taking important life steps or have already stepped into the world of adulthood, we’ll care for them like our own.

If you live in the Greater Melbourne area, or other parts of Victoria for some of our online services, we can help you.

Ready to step into our community?

Go on — take the next step for your family.

Hand illustrated daisies in blue, peach, and mustard
Hand illustration of a white daisy in a mustard-coloured heart

From our families

Hand illustration of a white daisy in a mustard-coloured heart

I have never before encountered a family support service which understands the values and needs of its clients like Sunny Steps does. This service comes straight from a place of compassion, lived experience, and a drive to do right by people with support needs. I’ve worked closely with Bec for some time now and I feel fully confident in the support she and her team can offer to families.

– Sarah

The Sunny Steps team not only has the skills and knowledge, but they also truly understand the challenges families like mine face when they need support. They bring together their expertise and a genuine desire to make a positive impact on the lives of those they help.

– Andrew

If you’re looking for dependable care, I highly recommend Sunny Steps Family Support Services. Bec and her team show us an unwavering commitment to delivering top-notch support. Their dedication to providing the highest quality of care is obvious. Rest assured, they have all the skills to meet the unique needs of every individual they serve.

– Olivia

Hand illustration of a white daisy in a mustard-coloured heart

Hi, I’m Rebecca Powell

I used to work in a supported accommodation unit as the Respite Care Team Leader. This was an extremely high-needs care environment, so you can rest assured that I know what I’m doing with your loved ones who need care. I left this job years ago to care for my own children who have disabilities.